How to Obtain an RMA Number
To obtain an RMA (return merchandise authorization) number please fill out the RMA request found here. Once we have received and reviewed your request, we will email you with return instructions that you should follow carefully when shipping the package back to us.
If you have already received the return instructions email, your RMA number will be located on the second line of the email and will be in the following format:
Attn: (RMA number goes here)