Moissanite Warranty & Guarantee
All Charles & Colvard created Moissanite jewels are accompanied by Charles & Colvard's Certificate of Authenticity and a Limited Lifetime Warranty.
Charles & Colvard guarantees that every Charles & Colvard created Moissanite jewel is an original Charles & Colvard product which has been manufactured in Charles & Colvard controlled facilities by highly-skilled specialists using the latest technology. Moissanite jewels are released for sale only after having met stringent quality control specifications.
Charles & Colvard Limited Lifetime Warranty
Charles & Colvard, Ltd. offers consumers a limited lifetime warranty that Charles & Colvard created Moissanite jewel(s) will maintain their brilliance and fire for the lifetime of the owner. In the unlikely event that the optical properties of brilliance and fire alter in a Charles & Colvard created Moissanite jewel(s), the jewelry, along with the original receipt, should be returned to the place of purchase, and the defective jewels will be replaced with Charles & Colvard created Moissanite jewel(s) of equivalent value. This warranty does not include loss, theft, disappearance or the loss of optical properties of brilliance and fire due to incidental or intentional damage such as scraping, breakage or chipping. This warranty gives you specific legal rights, and you may have other rights which vary from State to State.
Processing Warranty Claims
Warranty claims can be made directly through Charles & Colvard. They can also be made through MoissaniteCo.com, but additional shipping, processing and stone setting fees may apply.