Moissanite Warranty & Guarantee
The Charles & Colvard Moissanite jewels are manufactured under strict quality control specifications and accompanied by a Certificate of Authenticity and a Limited Lifetime Warranty. Charles & Colvard guarantees the authenticity and quality of each Moissanite jewel, which has been crafted in their controlled facilities by expert specialists utilizing the latest technology.
Charles & Colvard Limited Lifetime Warranty
The Charles & Colvard Limited Lifetime Warranty assures that the brilliance and fire of the Moissanite jewel(s) will be maintained for the lifetime of the owner. In the rare event that the optical properties of brilliance and fire diminish in a Charles & Colvard created Moissanite jewel(s), the original receipt and jewelry must be returned to the place of purchase. The defective jewels will be replaced with Charles & Colvard created Moissanite jewel(s) of equivalent value. However, the warranty does not cover loss, theft, disappearance, or damage caused by incidents such as scraping, breakage, or chipping.
Processing Warranty Claims
Warranty claims can be made directly through Charles & Colvard or through MoissaniteCo.com. It is important to note that additional shipping, processing, and stone setting fees may apply when filing a warranty claim through MoissaniteCo.com. This warranty gives the purchaser specific legal rights, which may vary from state to state.