Jewelry Repair and Ring Sizing
Ring Sizing
After you have received your order, if you need it resized, simply contact us and we will be happy to assist you. There will be a small sizing fee of $25/ring. (After the returns period expires, ring sizing is $50 / ring). If you need to change your ring size after placing your order but before it ships, there will not be a fee but it may delay your order.
Our jewelers do not stretch rings, but instead will add precious metal when increasing the size. The band is then laser welded back together and polished for a near seamless finish.
In case you are unsure of the correct ring size and plan to have it re-sized, once received, by a local jeweler, in general, it is easier to size up a ring with side stones than it is to size a ring down as the stones can become loose.
Please see this link for more ring size tips.
There is an exact ring size to mm ring size conversion which our jewelers employ in creating our jewelry. Unfortunately ring sizing instruments used by some jewelers are not standardized which can result in a variation of ring sizing up to 1/4 a size. Therefore if you are visiting a local jeweler to have your ring sized, you might consider visiting a few different stores.
Jewelry Repairs
We unfortunately do not offer repair services for jewelry purchased from other companies.